Information that we collect from you
When you contact us via www.spencerremovals.co.uk you will be asked to provide certain information about yourself including your name, email address and browsing information about your use of the Pickfords website (such as information about your browser type and the pages of the website that you visit). We may also collect information about you from e-mails or letters you send to us or from telephone calls with you.
Cookies
Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the website. This helps us to provide you with a good experience when you browse the website. Please visit this page for full details of all cookies used by this website and to update or withdraw your consent to use cookies.
Use of your information
Your information will enable us to supply the information you have requested. It will also enable us to contact you where necessary concerning your enquiry. We will also use and analyze the information we collect so that we can administer, support, improve and develop our business.
Disclosure of your information
The information you provide to us will be held in the UK and accessed by or given to our staff or designated agents working within the UK. Unless required to do so by law, we will not otherwise share, sell or distribute any of the information you provide to us without your consent.
Security and data retention
We employ security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. We will retain your information for a reasonable period or as long as the law requires.
Accessing and updating
You are entitled to see the information held about you and you may ask us to make any necessary changes to ensure that it is accurate and kept up to date. If you wish to do this, please contact us. We are entitled by law to charge a fee to meet our costs in providing you with details of the information we hold about you.
Changes to our privacy policy
Any changes to our privacy policy in the future will be posted to the site and, where appropriate, through e-mail notification.